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Parameter Value Should Not Come Up And Does

Discussion in 'Information Technology' started by rsw, Jul 28, 2006.

  1. rsw

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    I hope that I can explain this correctly.
    I have an Access XP Database the back end is in SQL.
    On Form 1 we have users enter claim information including claim number
    and then click a "Loss Notice" button that opens Form 2. There we have
    them enter the claim number again (same number). They fill in the
    additional information needed for the claim. Then we have them click
    on a button that opens a Word Merge file. In the query we use for that
    form we tell it to use the data that is on Form 2 in the claim number
    field. Therefore, when it pulls into word it should just pull in the
    info for the claim number that we are on.

    The users have reported that occasionally (not always) they will get an
    Enter Parameter Value box asking for the claim number from the form.
    They type the claim number and all is fine.

    In all the testing I have done I have NEVER got the Parameter box.
    Does anyone have an idea as to why they are getting this box
    occasionally? I also asked if they saw a pattern but they have not.

    ANY help would be great!
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