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wireless intellimouse explorer 2.0 failure--lights on but...

Discussion in 'Information Technology' started by Adriano, Nov 1, 2005.

  1. Adriano

    Adriano
    Expand Collapse
    Guest

    I have a similar problem to the guy who posted earlier today--mouse is
    frozen, wireless signal strong, batteries good...

    I upped from 5.0 to 5.2 a couple of months ago. Oops. Began getting 2 error
    boxes on startup about a month ago. First: "Intellimouse has encountered a
    problem and needs to close..." Second: a Microsoft Visual C++ Runtime
    Library box which says: "Runtime Error! ...point32.exe..." and then the
    mouse would work fine, so I foolishly ignored the issue as I am swamped (also
    clueless, obviously), and the mouse still worked fine when I closed out
    these boxes.

    So last night the mouse just froze. Lights were on, solid, pushed all the
    buttons on both mouse and receiver. It was not listed under Devices in the
    Hardware tab in Mouse Properties. Uninstalled 5.2, reinstalled 5.0 from CD,
    restarted, now recognized in Devices, used Troubleshooter, no red flags, but
    continued not to work.

    Very frustrating search for help on web led me search the Knowlege Base, and
    then finally to here, and amazingly a post below appeared this morning with
    nearly the identical problem, but I decide to start a new thread to keep
    things clear. Question is: Do these error boxes constitue a serious problem,
    unfixable--like a "hardware failure"? Do they possibly indicate a more
    serious problem with my machine?

    By the way, I have screenshots of these error boxes with the "Error Report
    Contents" and the Error Signature sub-boxes in case anyone could use them to
    diagnose...

    I have xp, sp1, on a very clean machine. I am pretty computer illiterate (I
    am faking it). Please advise, or tell me to return the mouse to Costco if
    they'll take it. thanks!
     
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  3. Rick B

    Rick B
    Expand Collapse
    Guest

    This is an ACCESS newsgroup. We help with questions about Microsoft Access,
    the database application.

    --
    Rick B



    "Adriano" <Adriano@discussions.microsoft.com> wrote in message
    news:3B375E9C-957D-42F9-850E-8579168B57A9@microsoft.com...
    >I have a similar problem to the guy who posted earlier today--mouse is
    > frozen, wireless signal strong, batteries good...
    >
    > I upped from 5.0 to 5.2 a couple of months ago. Oops. Began getting 2
    > error
    > boxes on startup about a month ago. First: "Intellimouse has encountered a
    > problem and needs to close..." Second: a Microsoft Visual C++ Runtime
    > Library box which says: "Runtime Error! ...point32.exe..." and then the
    > mouse would work fine, so I foolishly ignored the issue as I am swamped
    > (also
    > clueless, obviously), and the mouse still worked fine when I closed out
    > these boxes.
    >
    > So last night the mouse just froze. Lights were on, solid, pushed all the
    > buttons on both mouse and receiver. It was not listed under Devices in the
    > Hardware tab in Mouse Properties. Uninstalled 5.2, reinstalled 5.0 from
    > CD,
    > restarted, now recognized in Devices, used Troubleshooter, no red flags,
    > but
    > continued not to work.
    >
    > Very frustrating search for help on web led me search the Knowlege Base,
    > and
    > then finally to here, and amazingly a post below appeared this morning
    > with
    > nearly the identical problem, but I decide to start a new thread to keep
    > things clear. Question is: Do these error boxes constitue a serious
    > problem,
    > unfixable--like a "hardware failure"? Do they possibly indicate a more
    > serious problem with my machine?
    >
    > By the way, I have screenshots of these error boxes with the "Error Report
    > Contents" and the Error Signature sub-boxes in case anyone could use them
    > to
    > diagnose...
    >
    > I have xp, sp1, on a very clean machine. I am pretty computer illiterate
    > (I
    > am faking it). Please advise, or tell me to return the mouse to Costco if
    > they'll take it. thanks!
    >
    >
    >
    >
    >
    >
    >
     
  4. Adriano

    Adriano
    Expand Collapse
    Guest

    Rick, I've posted to the correct group, see:
    http://www.microsoft.com/communitie...&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us
    I have no idea why it ended up in your group as well. But if you look in the
    mouse group, you'll see a post for Entourage, etc., so must be a
    administration thing...dunno.

    "Rick B" wrote:

    > This is an ACCESS newsgroup. We help with questions about Microsoft Access,
    > the database application.
    >
    > --
    > Rick B
    >
    >
    >
    > "Adriano" <Adriano@discussions.microsoft.com> wrote in message
    > news:3B375E9C-957D-42F9-850E-8579168B57A9@microsoft.com...
    > >I have a similar problem to the guy who posted earlier today--mouse is
    > > frozen, wireless signal strong, batteries good...
    > >
    > > I upped from 5.0 to 5.2 a couple of months ago. Oops. Began getting 2
    > > error
    > > boxes on startup about a month ago. First: "Intellimouse has encountered a
    > > problem and needs to close..." Second: a Microsoft Visual C++ Runtime
    > > Library box which says: "Runtime Error! ...point32.exe..." and then the
    > > mouse would work fine, so I foolishly ignored the issue as I am swamped
    > > (also
    > > clueless, obviously), and the mouse still worked fine when I closed out
    > > these boxes.
    > >
    > > So last night the mouse just froze. Lights were on, solid, pushed all the
    > > buttons on both mouse and receiver. It was not listed under Devices in the
    > > Hardware tab in Mouse Properties. Uninstalled 5.2, reinstalled 5.0 from
    > > CD,
    > > restarted, now recognized in Devices, used Troubleshooter, no red flags,
    > > but
    > > continued not to work.
    > >
    > > Very frustrating search for help on web led me search the Knowlege Base,
    > > and
    > > then finally to here, and amazingly a post below appeared this morning
    > > with
    > > nearly the identical problem, but I decide to start a new thread to keep
    > > things clear. Question is: Do these error boxes constitue a serious
    > > problem,
    > > unfixable--like a "hardware failure"? Do they possibly indicate a more
    > > serious problem with my machine?
    > >
    > > By the way, I have screenshots of these error boxes with the "Error Report
    > > Contents" and the Error Signature sub-boxes in case anyone could use them
    > > to
    > > diagnose...
    > >
    > > I have xp, sp1, on a very clean machine. I am pretty computer illiterate
    > > (I
    > > am faking it). Please advise, or tell me to return the mouse to Costco if
    > > they'll take it. thanks!
    > >
    > >
    > >
    > >
    > >
    > >
    > >

    >
    >
    >
     
  5. wstangpeili

    wstangpeili
    Expand Collapse
    Guest

    "Adriano" <Adriano@discussions.microsoft.com> дÈëÓʼþ
    news:F468A2F3-E2F4-4776-BBA0-A6C2088588C1@microsoft.com...
    > Rick, I've posted to the correct group, see:
    >

    http://www.microsoft.com/communitie...&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us
    > I have no idea why it ended up in your group as well. But if you look in

    the
    > mouse group, you'll see a post for Entourage, etc., so must be a
    > administration thing...dunno.
    >
    > "Rick B" wrote:
    >
    > > This is an ACCESS newsgroup. We help with questions about Microsoft

    Access,
    > > the database application.
    > >
    > > --
    > > Rick B
    > >
    > >
    > >
    > > "Adriano" <Adriano@discussions.microsoft.com> wrote in message
    > > news:3B375E9C-957D-42F9-850E-8579168B57A9@microsoft.com...
    > > >I have a similar problem to the guy who posted earlier today--mouse is
    > > > frozen, wireless signal strong, batteries good...
    > > >
    > > > I upped from 5.0 to 5.2 a couple of months ago. Oops. Began getting 2
    > > > error
    > > > boxes on startup about a month ago. First: "Intellimouse has

    encountered a
    > > > problem and needs to close..." Second: a Microsoft Visual C++ Runtime
    > > > Library box which says: "Runtime Error! ...point32.exe..." and then

    the
    > > > mouse would work fine, so I foolishly ignored the issue as I am

    swamped
    > > > (also
    > > > clueless, obviously), and the mouse still worked fine when I closed

    out
    > > > these boxes.
    > > >
    > > > So last night the mouse just froze. Lights were on, solid, pushed all

    the
    > > > buttons on both mouse and receiver. It was not listed under Devices in

    the
    > > > Hardware tab in Mouse Properties. Uninstalled 5.2, reinstalled 5.0

    from
    > > > CD,
    > > > restarted, now recognized in Devices, used Troubleshooter, no red

    flags,
    > > > but
    > > > continued not to work.
    > > >
    > > > Very frustrating search for help on web led me search the Knowlege

    Base,
    > > > and
    > > > then finally to here, and amazingly a post below appeared this morning
    > > > with
    > > > nearly the identical problem, but I decide to start a new thread to

    keep
    > > > things clear. Question is: Do these error boxes constitue a serious
    > > > problem,
    > > > unfixable--like a "hardware failure"? Do they possibly indicate a more
    > > > serious problem with my machine?
    > > >
    > > > By the way, I have screenshots of these error boxes with the "Error

    Report
    > > > Contents" and the Error Signature sub-boxes in case anyone could use

    them
    > > > to
    > > > diagnose...
    > > >
    > > > I have xp, sp1, on a very clean machine. I am pretty computer

    illiterate
    > > > (I
    > > > am faking it). Please advise, or tell me to return the mouse to Costco

    if
    > > > they'll take it. thanks!
    > > >
    > > >
    > > >
    > > >
    > > >
    > > >
    > > >

    > >
    > >
    > >
     
  6. Adriano

    Adriano
    Expand Collapse
    Guest

    sorry, I don't see a message, only some kind of header... please re-send.
    Thanks.

    "wstangpeili" wrote:

    >
    > "Adriano" <Adriano@discussions.microsoft.com> ôÈëÓʼþ
    > news:F468A2F3-E2F4-4776-BBA0-A6C2088588C1@microsoft.com...
     

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