I've inherited a database that is being used to store customer information. We need to keep a log of customers no longer with us, with no activity in several years. Windows XP, Access 2003. Several users are adding records at the same time, and once in a while, different users get locked out of the system! The key is ID, Autonumber, Indexed=yes, no duplicates. I have open mode=shared, locking=edited record, and record-level locking set. What else should I be looking at? Thanks in advance!