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Access Microsoft Oniline

Discussion in 'Information Technology' started by Tom, Jul 28, 2006.

  1. Tom

    Tom
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    Guest

    When using any Office 2003 programnom my computer, I cannot access Micosoft
    Offiice Online when I click the HELP Icon. I get this warning: "This
    operation ahs been cancelled due to restrictions in effect on this computer.
    Please contact your system administrator." Since this is my home desktop, I
    am not on any net work and I turned of Norton Internet Security which
    includes the firewall and it still does not work. Any ideas?

    Tom
     
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  3. Arvin Meyer [MVP]

    Arvin Meyer [MVP]
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    Guest

    You may have another firewall, such as the one in WinXP-SP2 running. Or
    Norton may still be running "under the covers". Make sure you kill the
    process if you see it still running after looking at running processes in
    the Task Manager.
    --
    Arvin Meyer, MCP, MVP
    Microsoft Access
    Free Access downloads
    http://www.datastrat.com
    http://www.mvps.org/access

    "Tom" <Tom@discussions.microsoft.com> wrote in message
    news:E66B15DC-BF1E-4230-9930-D1579E3FC5E1@microsoft.com...
    > When using any Office 2003 programnom my computer, I cannot access
    > Micosoft
    > Offiice Online when I click the HELP Icon. I get this warning: "This
    > operation ahs been cancelled due to restrictions in effect on this
    > computer.
    > Please contact your system administrator." Since this is my home desktop,
    > I
    > am not on any net work and I turned of Norton Internet Security which
    > includes the firewall and it still does not work. Any ideas?
    >
    > Tom
     
  4. Tom

    Tom
    Expand Collapse
    Guest

    Arvin:

    Thanks for your note. I am running Windows Professional SP4. I turned of
    Norton IS and then when to task manager and did not see anything of Norton
    running and them I tried it again and it still does not work. I check the
    Internet Connections and all look normal to me. I don't have any trouble
    connecting with IE or Netacape but, MS Office will not allow access to the
    interned when I click on the Help-, Assistance, Training, Downloads, Contact
    Us from any office program. Any other !deas?

    Tom


    "Arvin Meyer [MVP]" wrote:

    > You may have another firewall, such as the one in WinXP-SP2 running. Or
    > Norton may still be running "under the covers". Make sure you kill the
    > process if you see it still running after looking at running processes in
    > the Task Manager.
    > --
    > Arvin Meyer, MCP, MVP
    > Microsoft Access
    > Free Access downloads
    > http://www.datastrat.com
    > http://www.mvps.org/access
    >
    > "Tom" <Tom@discussions.microsoft.com> wrote in message
    > news:E66B15DC-BF1E-4230-9930-D1579E3FC5E1@microsoft.com...
    > > When using any Office 2003 programnom my computer, I cannot access
    > > Micosoft
    > > Offiice Online when I click the HELP Icon. I get this warning: "This
    > > operation ahs been cancelled due to restrictions in effect on this
    > > computer.
    > > Please contact your system administrator." Since this is my home desktop,
    > > I
    > > am not on any net work and I turned of Norton Internet Security which
    > > includes the firewall and it still does not work. Any ideas?
    > >
    > > Tom

    >
    >
    >
     
  5. Arvin Meyer [MVP]

    Arvin Meyer [MVP]
    Expand Collapse
    Guest

    The only other thing that I can think of is that you chose to turn off
    online help by default during the install. You might be able to turn it on
    again from the Task Pane (on the right side of the computer when you open
    Access).
    --
    Arvin Meyer, MCP, MVP
    Microsoft Access
    Free Access downloads
    http://www.datastrat.com
    http://www.mvps.org/access

    "Tom" <Tom@discussions.microsoft.com> wrote in message
    news:4CFDDF5E-D03C-4EB7-B7BF-CE08218DB9FD@microsoft.com...
    > Arvin:
    >
    > Thanks for your note. I am running Windows Professional SP4. I turned of
    > Norton IS and then when to task manager and did not see anything of Norton
    > running and them I tried it again and it still does not work. I check the
    > Internet Connections and all look normal to me. I don't have any trouble
    > connecting with IE or Netacape but, MS Office will not allow access to the
    > interned when I click on the Help-, Assistance, Training, Downloads,
    > Contact
    > Us from any office program. Any other !deas?
    >
    > Tom
    >
    >
    > "Arvin Meyer [MVP]" wrote:
    >
    >> You may have another firewall, such as the one in WinXP-SP2 running. Or
    >> Norton may still be running "under the covers". Make sure you kill the
    >> process if you see it still running after looking at running processes in
    >> the Task Manager.
    >> --
    >> Arvin Meyer, MCP, MVP
    >> Microsoft Access
    >> Free Access downloads
    >> http://www.datastrat.com
    >> http://www.mvps.org/access
    >>
    >> "Tom" <Tom@discussions.microsoft.com> wrote in message
    >> news:E66B15DC-BF1E-4230-9930-D1579E3FC5E1@microsoft.com...
    >> > When using any Office 2003 programnom my computer, I cannot access
    >> > Micosoft
    >> > Offiice Online when I click the HELP Icon. I get this warning: "This
    >> > operation ahs been cancelled due to restrictions in effect on this
    >> > computer.
    >> > Please contact your system administrator." Since this is my home
    >> > desktop,
    >> > I
    >> > am not on any net work and I turned of Norton Internet Security which
    >> > includes the firewall and it still does not work. Any ideas?
    >> >
    >> > Tom

    >>
    >>
    >>
     

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