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2002 Packaging Wizard problems with D drive

Discussion in 'Information Technology' started by Jerry Porter, Jul 28, 2006.

  1. Jerry Porter

    Jerry Porter
    Expand Collapse

    [I originally posted this in
    microsoft.public.access.developerstoolkitode, but things are pretty
    dead over there]

    I had a lot of trouble with a recent install package created with
    Packaging Wizard for Access 2002. My guess as to the cause is that my
    client had Access 2002 installed in a partitioned D drive, and this
    somehow confused setup.

    Here's what happened:

    - Setup did not install the Access runtime.
    When I had tested Packaging Wizard packages on my own compter, it
    installed a runtime version of Access in "C:\Program Files\Common
    Files\Microsoft Shared" even though I had Access 2002 installed.

    - Setup installed the patch I had included to update the runtime files
    (per instructions in http://support.microsoft.com/kb/916176/en-us). But
    it failed to run the patch because it was looking in the wrong

    - Shortcuts pointed to non-existent runtime files.
    The shortcuts were looking for msaccess.exe in "d:\program files\common
    files\microsoft shared\access runtime\office 10", which did not exist.

    - The shortcuts were then modified to use the client's installed
    version of Access 2002. Even though the shortcuts included the /runtime
    switch, he was able to customize toolbars.

    Client had originally tried to install the app on his D drive, but
    later installed it on C in the default folders. The result was pretty
    much the same.

    Any suggestions on how to prevent these problems so that the runtime is
    installed and used would be greatly appreciated.


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