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2002 Packaging Wizard problems with D drive

Discussion in 'Information Technology' started by Jerry Porter, Jul 28, 2006.

  1. Jerry Porter

    Jerry Porter
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    Guest

    [I originally posted this in
    microsoft.public.access.developerstoolkitode, but things are pretty
    dead over there]

    I had a lot of trouble with a recent install package created with
    Packaging Wizard for Access 2002. My guess as to the cause is that my
    client had Access 2002 installed in a partitioned D drive, and this
    somehow confused setup.

    Here's what happened:

    - Setup did not install the Access runtime.
    When I had tested Packaging Wizard packages on my own compter, it
    installed a runtime version of Access in "C:\Program Files\Common
    Files\Microsoft Shared" even though I had Access 2002 installed.

    - Setup installed the patch I had included to update the runtime files
    (per instructions in http://support.microsoft.com/kb/916176/en-us). But
    it failed to run the patch because it was looking in the wrong
    location.

    - Shortcuts pointed to non-existent runtime files.
    The shortcuts were looking for msaccess.exe in "d:\program files\common
    files\microsoft shared\access runtime\office 10", which did not exist.

    - The shortcuts were then modified to use the client's installed
    version of Access 2002. Even though the shortcuts included the /runtime
    switch, he was able to customize toolbars.

    Client had originally tried to install the app on his D drive, but
    later installed it on C in the default folders. The result was pretty
    much the same.

    Any suggestions on how to prevent these problems so that the runtime is
    installed and used would be greatly appreciated.

    Thanks,

    Jerry
     
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